My family apartment move. Week 3. It’s been a fascinating study in the impact of change on a system. This week the new neighborhood still feels foreign, and the lack of routine and familiarity is wearing thin. My To Do list is shattered into a million tiny pieces that don’t seem to move towards resolution. […]

If you read last week’s newsletter, you know that my family just moved.    And I can say that the struggle is real.   There are the big things, like leaving our community (two miles is a lot in New York City).  And there are good things, like a cornucopia of restaurants to discover. Even though […]

Last week my family and I moved. On the first day of school.  After a year and a half.  With my oldest starting high school. Ooph.  It’s a lot. High levels of change is also something I’m hearing about everywhere. Companies are experiencing high turnover. People are moving to new cities or regions. And people are […]

This week’s Harvard Business Review stopped me in my tracks. I love to think about the future. And “Future-Proofing” sounds like protecting yourself against something you want to avoid. What an awful thought. How then, can you make the future a place of possibility, opportunity and joyful anticipation for your team? The first thing that […]

This summer I delivered my I to the 4th Power program, over six weeks, to 50 mid-level to early senior leaders in a Fortune 500 company. I say that mouthful for one simple reason: Despite being impressive, high-performing professionals with 15-20 years of work experience, they drank up the curriculum like it was their first […]

A friend who recently moved to a new city told me, “I wish I’d waited to buy a place until I’d gotten the lay of the land. Now that I’ve been here, I may have made a different choice.” I think the return to the office is going to be a bit like that. So […]

Last week a participant in a class I was teaching on listening and feedback said, “Yes, we need to listen to understand, not to respond.”  I love that. One of the things I see happen consistently with leaders, all the way up to the C-Suite, is that they listen with an agenda in mind. Maybe […]

Last week a client shared an email from a dotted line supervisor that was downright abusive. Luckily this client also shared her response. And that told me everything I needed to know. Not about anything my client did wrong. But about how her response would only make the supervisor dig in deeper. You see, my client […]

Most of the time, the inner critic doesn’t look like an inner critic.   A few weeks ago a good friend texted me early in the morning. “Talk?” I called right back. A client had asked for a tweak to her work. She’d done the correction and re-sent the finished project. Then she was up […]

Hi everyone it’s Claire here coming to you on video this week, and I’ll tell you why in a minute. But what I want to share with you is that last week I was training a group of people, and I was explaining to them a concept that I talked about a lot, which is […]