Individuals

The Simple Exercise That Turned Around a Team in Chaos

This spring I worked with a team that had seen impressive growth over an 18-month period. But you wouldn’t have known it by how they presented themselves. They were exhausted. They were experiencing low-level conflict and tension. They complained that if things kept going this way, they were expecting significant employee turnover. Despite their success, …

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The Roles and Responsibilities Trap

One of the things I hear consistently from clients is, “We’re working on clarifying roles and responsibilities.” And while that’s important, it’s not the whole issue. Take my recent visit to Dunkin Donuts. When I asked for more milk in my coffee, the woman said, “How many milks?”  ”Huh? Just the one?” I thought to …

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George the Beaver

Camping in Vermont this past August, my family and I discovered a beaver living just 100 feet down-river from our site. On day two we named him George because he swam in very close to our dock to smell and listen to us. Not long after, he smacked his tail and dove underwater. I shifted from …

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Ramping Up

Ramping Up There’s a feeling in the air that I love towards the end of August. The city has more people again, and there is a palpable anticipation. It makes me want to run to the stationery store and load up on notebooks and bubble gum smelling Hello Kitty erasers, and cut and fold paper …

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Four Secrets to Getting Your Employees to Take Initiative…So You Can Get Your Work Done

Four Secrets to Getting Your Employees to Take Initiative…So You Can Get Your Work Done Since 2009, I’ve worked on a team training thousands of mid-career professionals in public speaking.  Each year we hear comments like, “I’m an introvert, so I don’t think I’ll ever be a strong speaker,” and “I’d love to have charisma …

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