In the balmy night air, I was at the estate of an art collector in the hills above Cannes, France, watching two hundred beauty and press executives dance the night away for the international launch of Dior’s latest fragrance when a voice told me, “Claire, you don’t belong here.” I was there because it was […]

Last week I was invited to Fast Company’s Innovation Festival  for a session by architecture firm M. Moser on how  sound, light, air, comfort, movement and communication impact our work day. Change is not easing up. Companies need to push their employees. And more will always be better. Yet innovative companies are seeing that taking care of employees lets us […]

This week a client (the boss) used the techniques she had learned around providing difficult feedback and I was thrilled to hear how she made it work. Recently she hired a part-time employee. After an initial month that she chalked up to learning curve, the employee’s performance was just not aligning with my client’s expectations. […]

Clarity Creates Confidence — The simple approach to owning work and life     Things can get confusing. Work doesn’t feel right, but you’re not sure how to fix it or what’s next.  As a leader, you may be clear on your mission but need to get more cooperation from your team.  Or work is great, but […]

Recently I was working with a client on how to ask for what she wants at work. She said, “I’m the type where if someone says, ‘Want the last french fry?’ I say, ‘No, you go ahead.’ “ And even as she shared this bit of information, she was smiling — she knew there was […]

  My husband shared this article with me.  Probably because it reminded him of vacation with my French family and how frustrating it can be to figure out what is actually going on. And while the article is about personal life communication, the same dynamic happens at work: our beliefs about how things are supposed to be, the “shoulds” drive […]

Good morning! As I prepare for Tuesday’s webinar, I wanted to share some thoughts with you live. If you haven’t already, please sign up for Tuesday’s webinar. Details are below:     Discover Your Vision: listening to your voice for your next career move A step by step process for the ambitious professional who is tired of wondering where […]

Thank you for the robust response to my recent survey. It makes it so much easier to offer programs that will resonate with you.   And the survey says!… Two thirds of you are looking for a new job, while one third want to receive a promotion where you are. 36% don’t know what you […]

Here I am Saturday morning at 6:15 in a Starbucks on Ventura Blvd. in Burbank, CA, so excited from what I am learning in my 3-day intensive that I can’t wait to download it all. For nine years I’ve been working with you to help you refine your voice, get tools to manage your careers, and take the (sometimes […]

  Imagine a difficult conversation having a fantastic outcome. Most of us hate difficult conversations. Either we’ve seen confrontation make things worse, or we don’t trust the person we have an issue with, or we are relationship people who just can’t rock the boat. Whatever it is, it’s not fun. Good news — there is a tried and […]