Insights

Why Do Women Struggle with Confidence?

Lisa was bright, with proven results, and was a leader in trend sighting and innovation. She was also quirky and occasionally silly with clients. Her style didn’t fit in with the culture of her ad agency, which had traditional consumer packaged goods clients. As one of the largest in the industry, Lisa’s firm approached their …

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Claire Steichen

What the Election Can Teach Us About Teams and Corporate Life

From a coach’s vantage point, I wanted to share what we can learn from last week’s election about interpersonal communication, perspective and strategy. Management and The “Troops”: Last week we saw “the Establishment” (think Management), challenged by disenfranchised voters (think “Millenials” or internal groups with divergent interests). Managers are under enormous pressure to get things …

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The Secret to Managing Up

As CEO of a (very small) business, I now understand the incredible challenges associated with having to allocate limited resources and communicate effectively to my colleagues and clients. It’s a lot. Sometimes I blush when I think of how hard I was on some of my managers. I assumed they should know everything and became …

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family vacation in niagara falls

David Allen’s Time Management

This summer my family went on a 45+ hour road trip. (Here we are at Niagara Falls). I know, I know, a great opportunity for quality family time. But one or two books on tape while the kids watched a video. C’mon, it’s OK, right? Somewhere between mile 1700 and mile 1850, on the road …

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The Fog and Feast of Summer

My cousin in France is really good at windsurfing. So much so that he spent his military service teaching windsurfing to soldiers on R&R. Pretty nice deal, for him and for the soldiers. Soldiers get R&R. Farmers let fields lay fallow. And yet the grinding rhythm of work and life makes us keep pushing even …

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The 5-Year Career Plan

A client recently asked for help with a 5-year career plan and I realized it might be a good thing to share. My approach goes from the inside out. We have to get clear on who we are and what we want, then turn to the job/career market and see what is possible. Here goes: …

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DO YOU KNOW THE DEAL AT WORK?

The Ethics Column for BBC Capital recently approached me about a dilemma many small business owners face: what do you do when the hours you have spent on a project run over the estimated time you promised the client? Do you pad hours? No. Swallow the loss? Hopefully not. Ideally, you have cultivated a relationship …

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