Two clients recently shared that they keep hearing about all the crazy change happening in business. But their job has been stable. Too stable. They feel like they’re stagnating. What do you do if the change roller coaster feels more like a comet passing in the distant sky? You’d like a change, but you aren’t sure how to begin? …

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Conversations go sideways for two reasons: You make confrontation about the other person’s intention, instead of about the impact their behavior had on you You don’t know how to manage the tension after you’ve gotten whatever it was off your chest Every time I say, “Next week we talk about difficult conversations,” I can feel …

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