When I was in business school, a fellow student in my strategy class always had the response the professor was looking for. It was especially impressive because the professor was notorious for assigning 60+ pages of dense reading per class. After the third class, I asked him how he did it. He said, “Pay attention. In class, she tells you the key reading. Read that; leave the rest in a big pile for someday, when school’s done.” (I hauled those readings through four apartment moves until I finally gave up.)
I’m forever grateful to this student for reminding me of the importance of prioritizing. From then on I felt prepared, and the boost in confidence was game-changing. Today as an entrepreneur/CEO, that lesson is more important than ever. If I didn’t spend significant time each quarter, month, week and day prioritizing, delegating and plowing through, I’d be at a standstill. Time management is a vast topic, but here are a few of my favorite rules:
- Outside of your daily work, decide 2-3 goals each quarter and focus consistently on those (one should be results/bottom-line oriented). You will not grow your team and organization if you don’t move “important/not urgent” goals forward. And yes, putting aside other goals is hard, but focusing on too much leads to overwhelm and lower productivity.
- Write a to-do list, then schedule it. And leave yourself A LOT of time between tasks. Things take longer and shorter than you expect and if you schedule it too tightly, the plan doesn’t work.
- Plan to do less. Ending the day feeling disappointed saps way too much energy. When you put less on your list you are more likely to end the day with that happy, skipping feeling, and that builds momentum.
- Do it. Don’t let “not fun” get in the way of doing things. You will lose out on the feeling of accomplishment.
- Measure and celebrate your success. Every day I take a few minutes to review what I am grateful for from the last 24 hours, including 2-3 accomplishments. The shift to my well-being, and reduction in my stress, is immediate. To learn more about this, see “The Happiness Advantage” by Shawn Achor.
- And finally, make a Whole Life To Do list that includes personal and work. I learned this from Stephen Covey’s “Seven Habits of Highly Effective People.” Personal things that take mental space are like a tire with a slow leak; you can’t fully concentrate and work things take way longer.
Nothing matters more than your well-being, and taking good care of yourself leads to much greater productivity. If you want to have a conversation about time management, click here to book a complimentary call with me.
There’s a feeling in the air that I love towards the end of August. The city has more people again, and there is a palpable anticipation. It makes me want to run to the stationery store and load up on notebooks and bubble gum smelling Hello Kitty erasers, and cut and fold paper shopping bags into textbook covers. It’s the end of the ease of summer, and I look forward to being swept up in the reconnecting and being productive.
If you haven’t already, it’s a great time to think about what you are wanting next. We do get swept up, and if you don’t take a moment to consciously think about how you want to grow as a manager or professional, it can be October before you know it, then Thanksgiving, then Christmas.
So take a moment. What’s going on for you? Is there a goal that’s been floating for a while? What would further progress look like, and what immediate next steps could you take? If you would like to have a quick conversation about your next steps, click here to schedule a complimentary call.
I just ended a four-week grand jury duty. Yes, every afternoon for four weeks. It was a challenge to say the least. But what I love about jury duty is the sitting around waiting, and talking and connecting to New Yorkers you don’t get to talk to every day. It’s the best. It opens up so many perspectives.
One conversation I had was with a lovely 21-year old Orthodox Jewish woman. She told me that her community’s tradition of shutting down all electronics, from sundown Friday to sundown Saturday, has taken on new meaning in the digital age. Saturday has become far and away her favorite day of the week. No cell phone, just doing things with friends and family and connecting. What a gift.
The rare times I’ve forgotten my phone over the last couple of years have been so peaceful. I am determined to have a screen-free day each weekend with my family and friends. Join me?
During my Career Confidence course this summer, one participant said that what she liked most was having clear and concise steps to follow — to figure out the kind of job she wants, how to talk about herself to the people who can help her get promoted or a new job lead, and what to say to feel confident in an interview.
When I work with managers, they often say that they knew what I’m teaching, but it’s nice to hear it confirmed. A bit like when you put on an outfit and turn to your friend and say, “Are the earrings too much?” “Yeah, go with the simple ones,” “Yeah, that’s what I thought. Thanks.” It’s like we are flying by intuition half the time and it is so nice to have confirmation that we are doing it right (or a helpful tweak if we aren’t). Reducing uncertainty helps decrease stress and increase confidence.
So give it a try. What are you wanting to do next to grow in your career or as a manager? One of my favorites models for a simple career/leadership architecture is “Expect to Win” by Carla Harris. You can grab one of her pearls and make that a focus for the next few months.
Four Secrets to Getting Your Employees to Take Initiative…So You Can Get Your Work Done
What Getting Fired Taught me About Work
Just after my 30th birthday, I got fired from my job. I still remember the room spinning when I got the news. It wasn’t something I ever expected to happen, and yet it was an enormous gift. Here’s what I learned:
- The company is not your parents. I guess I was naive, but it never occurred to me that the company wouldn’t go out of its way to support me. From the experience, I learned to take a more mature, consultant-style approach to future jobs. Make sure you bring value and you know what it is, so you can negotiate what you need.
- You will come back from failure. Every day I see clients terrified of failure, and the fear really holds them back. Learning that important lesson has helped me continue to take risks, and that is where the big successes come.
- Listen to your voice. The job I got fired from had lasted two months, and I knew when I interviewed that it didn’t feel right. I was lucky to get another job quickly and spent the next couple of years learning to listen to my voice to figure out the right job for me. I then went on to have the five most productive years of my corporate career.
Getting fired and finding my way is a big part of why I do what I do. It was a blessing because it pushed me one big step towards facing a big truth — that while I’d gone to good schools and gotten jobs at impressive companies, I was making decisions based on external measures, not my own.
This summer things haven’t slowed down. I’m happy about it, but I can smell the suntan lotion and hear the seagulls, taste a cool cocktail as the sun gets low in the sky. Being busy is more draining when you feel the pull of summer. In the first few years of my business, I took three weeks off in August. My kids were small and things tended to slow down, so why not. Over the years I’ve learned to hold that time religiously because every single year, I come back with so much creative energy.
I know most people can’t take that much time, but it is important to restore yourself. Here are a few of my favorite time management tools to create space for fun and recreation:
- Schedule fun and friend time first. Put these on your calendar and plan work around them. If you let things happen spontaneously (especially with kids in the mix), it won’t happen
- Plan by quarter. Decide what you want to accomplish three months at a time, and only do those things. Put the rest on a list for next quarter. And please, keep the list short in summer
- Close each week by looking at the major things you got done, ask why each is important, what further progress would look like, and what are the immediate next steps. Put those on the list for Monday
Time management isn’t just about getting more done, it’s about feeling satisfied with your efforts.
That’s it. Short and sweet. Have fun!
Executive Presence Gone Wrong
Last week I reported to Grand Jury duty. Towards the of the selection process, the jury warden asked people to make a line if they 1) Had a “must serve” on their summons, for having postponed too many times and 2) Could still not serve. He repeated the instructions several times. A couple of people who lined up had gotten it wrong, and he repeated the instructions AGAIN. All within hearing range, and all in public view. A few minutes later, a man popped up from his seating row and said in a loud and commanding voice, “What’s this line for?!” I noticed that he was in a dress shirt, suspenders, elegant shoes and briefcase. He looked like someone who knew how to use executive presence. The trouble was, he was so clearly out of synch that he ended up looking foolish.
Many of my clients ask me about executive presence. This man had presence, but he was using it to cover up his mistake. When people use executive presence to influence or destabilize others or to cover bad behavior or conceal when they are wrong, it can leave others, especially those junior to them, feeling off and confused. And it can make that leader lose peoples’ trust, especially that of his or her direct reports.
So the takeaway is, don’t confuse executive presence with intimidation. People will see through it. If you can learn to be vulnerable, ie, “I’m sorry officer, I wasn’t listening and I’m not sure what this line is for” and still look people in the eye, sit up straight and dress with flair, your executive presence will take you much farther.
Beginning July 8th I am offering my Career Confidence course in a condensed, 4-week summer class to give you an easy, doable way to get started. You can get rid of that gnawing procrastination feeling, relax, and enjoy your summer.
If you’ve wanted to work with me and you know this is for you, just email me at firstname.lastname@example.org.
We’ll set up a 15-minute call to answer any questions.
Career Confidence is a condensed 4-week summer session where you will learn:
- Four steps to figuring out what you want (finally!), and feeling confident about your choice
- The easy system to make your resume and cover letter really pop, or to make your case for a promotion
- The key shift that will transform your elevator pitch and networking
- How to tell whether it’s time to leave your job
- The way to tell your story, even if it has bumps
- The interview formula that lets you show up confident and keep control of the conversation
- How to negotiate the next job, where you are or somewhere else
I call it Career Confidence because we take the angst out of job search and promotion, we shorten it, and we do it together (that’s so key).
When you do career planning by yourself, the voices in your head start asking:
“I took so much time to write that email. Why haven’t they responded?
“How could my boss not know I want a promotion? I’ve been working so hard!”
“Why do I never get a response to online applications? What should I do instead?”
“When am I going to find time to re-do my resume? And why does everyone tell me to do it a different way?”
“Some people are just political animals. That will never be me.”
And before you know it, it’s Summer 2020.
Please consider joining me.
If you want to set up a 15-minute chat to discuss the program, just email me at email@example.com. The Career Confidence course includes:
- The Career Confidence curriculum. I curated this suite of assessment and personal reflection tools during my own career turns and have used it over 10 years working with hundreds of professionals. You feel confident about your skills and experience, what you can do for an organization, and how to tell your story.
- Four 90-minute webinar classes. One for each topic plus plenty of Q&A.
- A group of other professionals. Nothing spells relief like knowing you are not alone.
- A bonus class on Influence using the Social Style model to help your selling skills (this alone is worth $425)
- And for the first 8 people who sign up, I will offer you this extra: I will read through your completed Career Confidence Curriculum to provide direct and focused feedback. This is a lot. I’ve worked with hundreds of people and can help you see what you’re doing right, not right, and steer you in the right direction.
The program cost is $695. To join us (or get more information), just write to me at: firstname.lastname@example.org
Get the peace of mind of knowing you are doing the right things — that’s what will make it a fun and relaxing summer.
Recently I did some 360 interviews for a client named Heather. She was experiencing high turnover in her team and knew she was too harsh and demanding. What I discovered in the interviews is that her team loved her! They consistently said things like, “Oh yeah. When we are at off-sites and Heather is relaxed, she is amazing! So much fun! If she could only be like that more of the time.” Despite being identified as the future of her organization, Heather was so anxious and worried about her goals and performance that she spent most of her time focused on what still had to be done, and what her team wasn’t getting right. She’d lost them.
We focused on letting “Off-site Heather” show up more consistently in her daily work. She shared with her team that she was working on changing her intense behavior. She practiced smiling more and using her sense of humor, saying things like, “Uh oh, here comes the General. Better take a moment and step back.” In those step back moments, she and the team said one or two things that were going well, then moved on to discussing the work at hand.
We also worked on having Heather feel more confident and less defensive. She spent time writing down her wins and learnings. She also spent some time writing down what she feared might go wrong. Just to get it out of her system.
So. Much. Better. Remember, her team wanted her to be fun more of the time, not all of the time. Her efforts meant so much to them. They learned not to take her intense moments personally, and those moments shifted to how much she cared about their collective success. With that, they were much more willing to roll up their sleeves and collaborate with her.
Being real doesn’t have to be weird or end in a pile of public tears. Being real is different for everyone, but here are a few things to get you started:
- Smile more;
- Share about your tough weekend;
- Apologize! If you overreacted or were unprofessional, say you’re sorry;
- If you need alone time or a break, say so. It tells the team you are real and lets them stop wondering why you look unhappy or dissatisfied;
- Write down the stuff that you are afraid of/worried about, so it stops derailing you.
If you want to learn about how you, or one of your managers, can connect better with direct reports, click here to schedule a complimentary 30-minute strategy session.