One of my best friends recently said, “I know I’m being judgmental, but I think you’re fantastic!” It’s funny how we associate judgment with negativity. My friend and I had a good laugh at that, and it put me in mind of the importance of acknowledgment. Clients often tell me that compliments feel phony or …

A Gift for the Holidays Read More »

The head of HR of a digital ad agency recently expressed to me their need to manage diversity. Whether it’s a client base with diverse consumers, or the reality of an everchanging workforce, diversity is here to stay. Managing it is multi-faceted. And as my HR contact knows, having a workforce that is varied in …

Managing Diversity Read More »